Terms & Conditions
Welcome to Kasturi Essentials. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General Information
Kasturi Essentials provides dry fruits, seeds, powders, mixes, and other food products through its online store.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will become effective once published on this website.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, weights, ingredients, and other information displayed on our website are accurate.
However, slight variations in product appearance, color, packaging, or presentation may occur.
Product images are for representation purposes and may vary slightly from the actual product received.
3. Product Quality & Packaging
Kasturi Essentials takes reasonable care to pack products properly to maintain their quality and freshness during transportation.
Customers are requested to check the package upon delivery and report any damaged, opened, or tampered package to us within the specified time mentioned in our Refund Policy.
4. Pricing
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct any pricing, product information, or promotional errors that may occur on the website.
Applicable taxes, shipping charges, or other charges will be displayed during the ordering process, where applicable.
5. Orders
When you place an order through our website, you agree to provide accurate and complete information, including your name, mobile number, billing address, and delivery address.
Kasturi Essentials reserves the right to cancel or refuse an order in certain circumstances, including suspected fraudulent activity, incorrect product information, stock unavailability, or other valid reasons.
6. Payments
Customers must provide valid payment information while placing an order.
Orders will be processed after successful payment confirmation or according to the payment option available on the website.
Kasturi Essentials is not responsible for payment failures caused by banks, payment gateways, UPI providers, or other third-party payment services.
7. Shipping & Delivery
We aim to dispatch orders within the estimated processing time and deliver them within the estimated delivery period.
However, delivery dates may vary due to courier delays, weather conditions, holidays, festive seasons, incorrect addresses, or other circumstances beyond our reasonable control.
Please refer to our Shipping & Delivery Policy for complete information.
8. Cancellation, Return & Refund
Cancellation, return, replacement, and refund requests will be handled according to our applicable policies.
Since our products are food items, opened or used products may generally not be eligible for return or refund due to hygiene and food-safety reasons.
Please refer to our Refund Policy for more information.
9. Website Usage
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Copy, reproduce, modify, or distribute website content without permission.
- Introduce viruses, malware, or other harmful material.
- Misuse any information or services provided through the website.
10. Intellectual Property
All content available on the Kasturi Essentials website, including logos, brand names, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to Kasturi Essentials unless otherwise stated.
No content may be copied, reproduced, modified, or used commercially without prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics services, or other service providers.
Your use of such services may also be subject to the terms and policies of those respective third parties.
12. Limitation of Liability
Kasturi Essentials will make reasonable efforts to keep the website and its services accurate and available.
However, we shall not be responsible for losses or delays caused by circumstances beyond our reasonable control, including technical issues, internet failures, courier delays, natural events, or third-party service interruptions.
13. Privacy
We respect your privacy and handle customer information according to our Privacy Policy.
By using our website, you agree to the collection and use of information as described in our Privacy Policy.
14. Changes to These Terms
Kasturi Essentials reserves the right to modify these Terms & Conditions at any time.
The updated version will be published on this page. Customers are encouraged to review this page periodically.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Kasturi Essentials
Customer Support: 785-2020-950
Email: kasturiessentials@gmail.com
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Kasturi Essentials – More Than Just Nuts.